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FREQUENTLY ASKED QUESTIONS
Q: When will my order be shipped out?
A: All orders ship out the following business day.
Q: How should ProteinSeries Collagen Hydrolysate be taken to maximize its effectiveness?
A:In terms of timing, it’s highly recommended to take protein immediately after your workout. Drinking protein within 30 minutes of waking up has also been shown to support fat loss.
Q: Will my protein drink lose potency if I pre-mix ahead of time?
A: Not necessary – but, it will spoil if it’s not stored properly or used too long after it’s prepared. For best results, mix-up no more than a day’s worth of protein at a time, store it in the refrigerator (in a covered container), and use within 2 days of preparation.
Q: I don't live in the United States; can I still buy ProteinSeries Collagen Hydrolysate?
A: Yes. Our fulfillment center allows us to ship worldwide. Standard shipping for international orders typically takes 10-14 business days to arrive.
Q: Can I mix ProteinSeries Collagen Hydrolysate with milk?
A: Yes, ProteinSeries Collagen Hydrolysate can be mixed with milk, water, and even your morning coffee. Using milk provides a thicker, creamier taste while water is thinner and more versatile.
Q: Can I mix StrengthSeries Creatine HMB with ProteinSeries Collagen Hydrolysate?
A: Yes. In fact, it’s highly recommended that creatine is consumed immediately post-workout. And because we offer a flavorless Creatine HMB, it tastes great when mixed with our protein.
Q: IIs ProteinSeries Collagen Hydrolysate a meal replacement?
A: ProteinSeries Collagen Hydrolysate is used to increase your daily protein intake and aid in overall skin and ligament health, but isn’t to be used primarily as a meal replacement or weight gainer. Supplementing ProteinSeries alongside nutritionally focused meals is recommended for best results.
Q: Does Transparent Labs ship to my Country?
|A: Transparent Labs ships Worldwide, except to the following countries, unfortunately, due to increasingly high fraudulent activity; Albania, Algeria, India, Lithuania, Macedonia, Romania, Russia, Tunisia, & Ukraine.|
|Q: Does this product contain nuts?||A: We process products in our facility that have nuts (coconuts, peanuts). However, we have an allergen control program in place that sanitizes and cleans our equipment between allergen and non-allergen runs!|
|Q: Is this product vegan?||A: No. ProteinSeries Collagen Hydrolysate is not vegan.|